Verizon Phone Won t Continue Setup Without Previous Email Don t Know Previous Email Address

Searching for the Verizon server settings ?

In 2017, Verizon retired its email provider for all customers and migrated to AOL Email.

However, if you switched to another mail client like Yahoo Mail or Verizon AOL Email before this, you can still access your verizon.net email address and use that Verizon account on another email client.

In this article, I'll cover the Verizon Server SMTP, IMAP, and POP settings. Then, I'll show you how to set up Verizon SMTP and IMAP/POP settings in third-party email clients like Gmail and Outlook.

Finally, I'll answer some FAQs about the Verizon Email Service.

This Article Contains:

(Click on links to jump to specific sections)

  • Verizon Server SMTP, IMAP, and POP Settings
  • How to Set Up SMTP Settings for Verizon Email
  • How to Set Up IMAP and POP Settings for Verizon Email
  • FAQs about the Verizon Email Service

Verizon Server SMTP, IMAP, and POP Settings

Here are the SMTP, IMAP, and POP settings for your verizon.net email account:

A. Verizon SMTP Settings (Outgoing Server Settings)

SMTP Server Name : smtp.verizon.net (for Verizon AOL) / outgoing.yahoo.verizon.net (for Verizon Yahoo)

SMTP Port Number: 465 (SSL) / 587 (TLS)

Encryption: SSL / TLS

SMTP Username: your full email address ([email protected])

SMTP Password : your email account password

B. Verizon IMAP Settings (Incoming Server Settings)

IMAP Server Name: imap.aol.com (for Verizon AOL) / incoming.yahoo.verizon.net (for Verizon Yahoo)

IMAP Port Number : 993

Encryption: SSL

C. Verizon POP Settings (Incoming Server Settings)

POP Server Name : pop.verizon.net (for Verizon AOL) / incoming.yahoo.verizon.net (for Verizon Yahoo)

POP Port Number : 995

Encryption: SSL

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Now that we've covered Verizon Email's incoming and outgoing server settings, I'll show you how to set them up in different email clients:

How to Set Up SMTP Settings for Verizon Email

By adding the SMTP settings for your Verizon Email account inside an email client of your choice (for example, Gmail, Windows Live, AT&T Mail, etc.), you can use the email client to send emails from your Verizon account.

I'll briefly go over how to add the Verizon Email's outgoing server settings inside Gmail and Outlook.

A. Setting Up Verizon SMTP Settings in Gmail

Here's how you can add the SMTP Settings for your Verizon Email account inside Gmail:

Step 1
Launch the Gmail web app and log in to your Gmail account. Then, click on the Settings gear icon on the top-right corner.

Settings icon

Step 2
Navigate to See all settings > Accounts and Import and click on Add another email address next to Send mail as .

Accounts and import

Step 3
Type in your Verizon Email address and click Next Step.

Next step

Step 4
Enter your Verizon username and password, select the SSL encryption, choose the 465 port, and type in the outgoing server name: smtp.verizon.net (for Verizon AOL) and outgoing.yahoo.verizon.net (for Verizon Yahoo).

Step 5
Click Add Account.

Gmail will now attempt authentication to verify your credentials. When the authentication is successful, you can start using Gmail to send emails from your Verizon account.

Read my guide on Gmail SMTP settings for more in-depth info.

Now, let's see how to set up Verizon settings in MS Outlook.

B. Setting Up Verizon SMTP Settings in Outlook

Here's how you can add the SMTP settings for your Verizon account inside Outlook:

Step 1
Launch the Outlook mail app on your computer. Then, go to File > Info > Add Account.

Add account

Step 2
Type in your Verizon Email address, enter your password, and click Connect.

Step 3
Once the connection between your Verizon Email account and Outlook has been established, navigate to File > Info > Manage Profiles > Email Accounts… and click on your Verizon account.

Step 4
Type in the outgoing mail server name: smtp.verizon.net (for Verizon AOL) and outgoing.yahoo.verizon.net (for Verizon Yahoo).

Step 5
Go to More Settings… > Advanced and check if the port number for the outgoing mail server is 465 and that TLS or SSL encryption is used.

Step 6
Click OK > Next, type in your Verizon password, and click OK.

Outlook will now send a test email from your Verizon Email account to ensure that everything is working as expected.

For more details, you can check out my detailed guide on Outlook SMTP settings .

Now that you've got your SMTP settings in place, you're all set to send emails to other people with your Verizon mail address.

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Next, I'll talk about setting up the IMAP and POP settings for your Verizon account:

How to Set Up IMAP and POP Settings for Verizon Email

While the SMTP settings let you send out emails, you'll need to set up POP or IMAP settings to access incoming emails to your Verizon account.

Let's look at how to configure these settings inside Gmail and Outlook.

A. Setting Up Verizon POP Settings in Gmail

Note: With Gmail, you can only set up your Verizon Email account with POP and not IMAP. As a result, your emails will get downloaded but won't be synced back to the server.

Step 1
Launch the Gmail web app and log in to your Gmail account. Then, click on the Settings gear icon and go to Sell all settings > Accounts and Import.

Settings icon

Step 2
Scroll down until you see the Check mail from other account : section and click on Add mail account.

Add a mail account

Step 3
Type in your Verizon Email address and hit Next.

Step 4
Click on the radio button next to Import emails from my other account (POP3) and click Next.

Step 5
Choose the 995 port number for the incoming mail server and enter the POP server name: pop.verizon.net (for Verizon AOL) and incoming.yahoo.verizon.net (for Verizon Yahoo).

Step 6
Click Add Account.

You should now be able to receive emails to your Verizon Email account inside the Gmail app.

B. Setting Up Verizon IMAP/POP Settings in Outlook

Step 1
Launch the Outlook app on your computer and go to File > Info > Add Account.

Add account

Step 2
Tick the checkbox beside Let me set up my account manually and click Connect.

Tick checkbox

Step 3
Once the connection between your Verizon Email account and Outlook has been established, you can select the IMAP or POP account type and add the IMAP/POP settings.

For IMAP, the port number needs to be 993, SSL encryption must be in use, and the server name should be imap.aol.com (for Verizon AOL) and incoming.yahoo.verizon.net (for Verizon Yahoo).

For POP, the port number needs to be 995, SSL encryption must be in use, and the server name should be pop.verizon.net (for Verizon AOL) and incoming.yahoo.verizon.net (for Verizon Yahoo).

Your Verizon Email account should now be set up and ready to receive emails inside the Outlook mail app.

Similarly, you can also configure the SMTP settings and IMAP/POP settings inside other email clients (e.g., Mozilla Thunderbird) on your web browser. Additionally, you can add these settings to your iOS (e.g., iPhone) and Android (e.g., Samsung S21) devices.

But remember, the steps for configuring these settings will vary across different webmail clients.

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The following section is for Verizon AOL users experiencing issues when using their Verizon email account in Outlook. If you don't face such problems, feel free to skip ahead to the FAQs section.

Verizon Email Not Working inside Outlook: Easy Fix

If you encounter an error message while setting up your Verizon AOL account inside Outlook, it's probably due to the security changes made by AOL in June 2021.

AOL no longer allows connections from certain third-party apps unless the user updates their password settings. As a result, when you try to add your Verizon account in the Outlook app (with the correct password), an error message saying "Something went wrong" appears.

Don't worry.
Just follow the steps below to resolve the issue:

Step 1
Go to login.aol.com/account/security and log in with your Verizon Email account and password.

Step 2
Click Account Security > Generate app password.

Step 3
From the Select your app drop-down menu under the App passwords window, select Outlook Desktop, click Generate and copy the generated password.

Step 4
Launch the Outlook app, type in your Verizon Email address and password, and click Change Account Settings.

Step 5
In the IMAP Account Settings or POP Account Settings window that opens, ensure that your incoming and outgoing server settings for Verizon Email are accurate, and then click Next.

Step 6
Insert the generated password from AOL into the Password field and click Connect.

Your Verizon Email account should get successfully configured inside Outlook, and you wouldn't have to do any more troubleshooting.

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Next, I'll answer some commonly asked questions related to the Verizon Email Service:

FAQs about the Verizon Email Service

Here are answers to five questions commonly asked regarding the Verizon Email Service:

1. Why Did Verizon Retire Its Email Service?

In 2017, Verizon decided to withdraw its email service permanently. You can no longer access your verizon.net mail account via Verizon's email program.

Why?
The company stated that as there are "more capable email platforms available," they'd instead focus on other ventures that bring more value to the Verizon customer base.

In contrast, the company's other products have remained more or less unchanged, like:

  • Verizon Fios router (WiFi).
  • Wide bandwidth & low latency internet service provider (ISP) offerings.
  • HD voice calling and video calling (LTE) services.
  • Prepaid/postpaid mobile phone (iOS or Android phone) options.
  • Managed network services.
  • Connectivity solutions.

2. Can I Still Access My Verizon Email?

Yes, you can!

How?
Customers who migrated their email account and data to another email provider, like AOL or Yahoo, before December 5, 2017, can still use their Verizon Email account.

However, if you did not migrate your mail account and data to another email provider before this date, you can no longer access them.

All email data on the Verizon mail server was erased after December 5, 2017.

3. What Is SMTP?

Simple Mail Transfer Protocol, or SMTP in short, is a protocol that dictates the rules for sending emails online. It's the standard protocol used by most email programs to send mail from an outgoing mail server.

4. What Is POP3?

POP3 refers to the third version of the Post Office Protocol or POP. This version is widely adopted across most devices and the mail application you use.

A POP account downloads all incoming mail to your device and stores these emails locally. This way, you can access your mail offline as well — you don't need to go online to check your inbox.

5. What Is IMAP?

IMAP stands for Internet Message Access Protocol.

Like POP, the IMAP protocol is also used for receiving emails. However, there are a few key differences between these network settings.

Unlike POP, an IMAP email account stores all your emails on the mail server rather than downloading them to your device. This makes it easy for you to access your mail anywhere, as long as you have a reliable Internet connection.

Because the IMAP works as cloud storage on your incoming mail server, the IMAP protocol is much more efficient and faster than POP3.

Go back to Contents

Final Thoughts

Despite Verizon withdrawing its email service, Verizon users still have plenty of options to continue using their email addresses.

Follow the steps above to set up your Verizon mail settings on different email clients. And once you've set up the SMTP and POP/IMAP, you're all set to begin sending and receiving emails using your Verizon account inside other mail apps.

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Source: https://www.gmass.co/blog/verizon-email-settings/

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